We offer product returns or exchanges within 3 days of delivery. We are happy to help you return or exchange eligible products and provide you with all the necessary return information. If you wish to exchange a product, please contact us via email or WhatsApp to discuss the process."
Damaged or Incorrect Products:
In the event of receiving a damaged, defective, or incorrect product, the store will bear all shipping and redelivery costs. The customer will be compensated with a new product or a full refund..
Shipping Costs for Voluntary Returns:
If the return or exchange is based on the customer's preference (change of mind) without any defect in the product, the customer will be responsible for the return shipping fees.